Welcome to ESG1, one of the largest websites committed to bringing you top quality In Car Entertainment products.
ADVANTAGES OF DEALING WITH US
1) We are based in the UK and all dealings will be through ourselves. Any returns/exchanges will be dealt through us which means there are no excessive postage charges if the product needs to be sent back to us
2) Being based in the UK means that any issues that arise can be dealt with immediately, rather than working with business working hours in other time zones.
3) We offer a 28 day returns policy, unlike many overseas suppliers and a standard 1 year’s factory warranty for all our products as they are sent direct from the manufacturers.
4) For Returns/Exchanges: As long as the item is ‘as received’, in its original packaging and returned within 28 days (return address supplied upon request) there are no questions asked.
5) Faulty products: Please contact us and we will do all the work for you in getting a replacement.
6) No Import or Duty Taxes to pay as the item is being sent within the UK!!
DISADVANTAGES IN DEALING WITH OVERSEAS SELLERS
1) Miscommunication between buyer and seller, as a result of speaking a different language.
2) Paying excess overseas postage fees to send back returns.
3) Different time zones can result in you, the customer waiting for responses.
4) Paying import duty fees.
We know only too well what it’s like to wait day after day when issues crop up for issues to be resolved; we promise that we will make it easy to deal with us from start to finish. We will be with you all the way!!
SECURE PAYMENT SYSTEM
Our site uses the most updated and encrypted software. All of your personal information is secured using 124 bit encryption programs.
